Managed Services Overview

With over 5,000 managed devices, HEIT’s End-to-End Managed Services provides your institution with a single point of expertise for all IT requirements. Redundant 24x7x365 Network Operations Centers (NOC’s) and proven monitoring system enable HEIT to monitor, alert, report, and manage client’s networks. Each of our Managed Services Clients has access to view real time information, statistics and can run over 10,000 reports anytime from the secure client portal.

 

Our highly skilled engineers have a wide range of experience in Networking, Servers, Voice over IP, Security, Compliance Management, and Backup & Recovery. Our managed services portfolio has been designed as a modular solution – a standard monitoring & alerting service that you can tailor to meet your organization’s changing needs and an enhanced platinum service which will provide comprehensive monitoring, alerting, reporting and management.

HEIT's background and expertise in Managed Services.

HEIT has been providing managed services since 2003. The leadership ran Air Force nuclear operations, global telecom NOC’s, and a NOC for Amazon. This experience along with extensive experience in the financial industry led to a solution designed for banks and credit unions to help free up valuable resources for strategic activities. The only managed services offering in the financial industry that does NOT require an Open VPN connection. True Service Provider Oversight is in your hands!

 

• Infrastructure – Designing, implementing, and managing flexible server, LAN & WAN infrastructures which can adapt and grow as the business dictates.
  
• VoIP & Convergence – Benefit from the Return on Investment of converged networks by allowing HEIT to merge your voice, video and data needs into a single, manageable entity.
• Secure and/or Encrypted Email – Ensuring that this critical business tool remains both a secure and productive resource.
• Remote Storage/Disaster Recovery – Providing an off-site or inhouse solution for backing up and restoring critical data.
• Integrated Security – Ensuring that security is built-in to the network as a standard and not added as point solutions. A true systems approach.
  
• Proactive Compliance – Regulatory requirements and customer demands for information security such as Sarbanes-Oxley, GLBA, SB1386 & FFIEC guidelines put company management under pressure to protect client data. HEIT has significant expertise in the area of compliance and ensuring that it is implemented on an ongoing, proactive basis.